Lueur Art offers custom hand-drawn and digital artworks, including portraits, family illustrations, pet drawings, and other unique designs based on your preferences.

You can place an order by reaching out to us through our website, email, or social media. Send us your reference photos along with any specific requests, such as background details, colours, or style preferences, and we will guide you through the process.

To create your artwork, we need:

• High-quality reference photos that are clear and well-lit.
• Any customisation requests, such as colours, background elements, or text.
• Your preferred size if you would like a printed version.

To ensure the best quality, please provide:

• A high-resolution image that is clear and well-lit.
• A file size of up to 2 MB.
• Accepted formats: JPG, JPEG, or PNG.

The time required depends on the complexity and size of the artwork. We will confirm the estimated delivery date when you place your order. If you need it urgently, let us know—expedited requests may be available at an additional cost.

Pricing varies based on size, level of detail, and whether it is digital or hand-drawn. Please contact us for a personalized quote.

Yes, we offer high-quality prints and framing upon request. Shipping costs may vary based on your location.

We accept payments via PayPal, bank transfer, and credit or debit cards. A deposit is required to begin work, with the balance due upon completion.

As each piece is custom-made, we do not accept returns or exchanges. However, if your artwork arrives damaged, please contact us immediately with photos, and we will find a solution. Since every piece is crafted with great care, we require an unboxing video as proof in case of damage.

Yes, our artworks make wonderful gifts for birthdays, anniversaries, weddings, and other special occasions. Let us know if you would like a custom gift message or special packaging.

You can reach us through email, social media, or the contact form on our website. We are happy to assist with any questions.